I biked to the twice monthly Santa Monica Flea Market at the
Donny and I planned on rinsing out the composter today. Fun Sunday, right?? Stringy food and large pieces have made the inside a bit messy. The motor sounds like it is overheating and stuff is getting stuck inside. I pull the tray out to empty it before we could get the cleaning underway and a weird red plastic stripe had become visible. There is no way the composter can be fixed. I called Naturemill, but their phone number doesn’t transfer you to a live person. I think it is because they are such a small company. I emailed them and posted a comment to their website. Hopefully whatever is broken is covered under the 1 year warranty and they will send us a replacement. We have gotten used to it for months now. It completely changed our kitchen habits and without it all we really have is a big steel pot to throw our scraps in. I hope they get back to us soon.